How to Manage Social Media & Email Accounts After the Loss of a Loved One

By: David Tindall
Wednesday, July 5, 2017

One of the newest ways that the death of a loved one affects people is dealing with their social media and email accounts. This was not an issue fifteen years ago, and it brings about its own set of challenges and grief when dealing with this. There are many who simply leave these accounts alone. However, many people prefer to go ahead and close these out rather than having to deal with messages people may post to the person or the like.

Dealing with Social Media

For those who want to deactivate or delete social media pages, they can do this from the account’s home page if they can log in to their loved one’s account. They can then choose to close this or deactivate it, depending upon which social media channel a person is working with. However, if you cannot gain access to the page, then you may need to contact customer service of each social feed. Explain the circumstances to the social feed and then wait to see what they need from you. As they may need proof that this person has passed away.

Dealing with Email

Email accounts are often easy enough to close down. You simply need to log into the account and then chose it out via the settings on the account. If you cannot gain access to this email, you may have to contact the email provider and see how they can help. In most cases, they can deactivate this once they receive proof that the death occurred.

While this is a fairly new issue that people are having to deal with, we can still provide you with help if needed here at Tindall Funeral Home.  While we are helping with funeral arrangements, we can also provide help with these types of issues. 

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